Frequently Asked Questions

Ever wondered how to choose the perfect pavers for your project, or how to find a qualified contractor for installation? Mobicast has compiled a list of all your burning questions with answers.

Frequently asked questions

This is the perfect question! Since 1981, Mobicast has led the way in service and innovation within the Southern Cape region. Their commitment is clear: providing exceptional customer service and developing cutting-edge solutions. As a result, over the years, the company has established a reputation for assisting clients with a wide range of concrete needs. Mobicast consistently exceeds expectations with professional service and high-quality products.

Mobicast has earned a reputation throughout the Southern Cape region for its exceptional service, quality products, and dedicated after-sales care. obicast’s dedicated team tackles every inquiry, big or small, simple or complex. They understand the importance of timeliness and strive to deliver solutions within a reasonable timeframe. Mobicast’s commitment to fast service is powered by their numerous plants. These facilities streamline and accelerate the manufacturing process, guaranteeing you receive your products quickly

Mobicast delivers across the entire Southern Cape region! We have you covered form Stilbaai all the way to Plettenberg Bay. While their stores and plants are conveniently located in Mossel Bay, Hartenbos, Groot Brakrivier, and George, they can arrange nationwide delivery to get your Mobicast products exactly where you need them.

Mobicast proudly unveils its brand new website! Designed with user-friendliness in mind, the website offers easier access to information about the company’s brands and product ranges. Recognizing the desire to minimize unnecessary travel, Mobicast prioritizes online convenience. The new website empowers clients to not only browse brands and ranges but also make online purchases. Furthermore, the website incorporates helpful features to assist with product selection, color options, and even calculates the quantity of chosen stock, sand, and cement required for project completion.

Don’t underestimate the impact of quality on how long your product will last! Mobicast’s SABS approval signifies a company-wide commitment to excellence, ensuring that their stamp of quality becomes your stamp of approval.

To avoid jeopardizing your friendship and living situation, it’s crucial to prioritize reason over emotions when considering someone you don’t know well. Look for evidence of a good reputation, positive referrals, and substantial experience before proceeding. Make the smart choice. Otherwise, you might face a significant expense.

First things first, consult a sealant specialist. Let them know your product is made from cement. Secondly, use a water-based sealant. NB: Concrete is porous.

This is a very important question.

Efflorescence is a naturally occurring phenomenon observed on concrete products.

Water containing dissolved salts is drawn to the surface of concrete, causing efflorescence. This harmless residue appears as the water evaporates and leaves the salts behind.

The process is unavoidable and more likely during rainy seasons, but it can happen year-round depending on your environment.

While efflorescence may take several months to disappear naturally, washing the paving with a medium-textured brush and water can sometimes remove it. However, avoid using chemicals or acids for self-removal! These substances can damage your concrete product.

Watch out for wet cement! Because cement is porous, it will absorb into your concrete products, causing permanent damage.

Act fast! Wash off any wet cement immediately with clean water and a medium-textured brush.

Take your time and be meticulous! Carefully fill each grout gap, working line by line. Unlike ceramic tiles, grouting concrete requires a slow and deliberate approach. Remember, concrete’s porous nature means cementitious grout will stain permanently, so choose your application method wisely!

 

Careful and meticulous work is required when grouting concrete products. Each grout gap should be filled line by line in a slow and deliberate manner. Unlike ceramic tiles, grouting concrete products cannot be rushed. Due to the porous nature of concrete, cementitious grout will permanently stain the surface.

 

We advise against the use of a plastic layover underneath your paving as it causes paving to move out of place, especially during heavy rain.

We advise against this, as salt causes a “salt attack” which leads to rapid degradation of your product.

Construct your sub-base with stabilized G7 100-300mm thick depending on the presence of clay in your native soil and with a bedding layer 20-30mm of building sand. Compact your base correctly. This will avoid the paving from moving and sinking.

 

Yes, BUT, when installing SmartStone – your contractor MUST NOT compact your installed area on the bare product. He must make use of a rubber mat, conveyer belt or thick layer of building sand to protect the surface area of your product. Compacting directly on your SmartStone product will damage your product. The type of compactor doesn’t make a difference but the process of using the compactor makes all the difference.

 

 

Color variation in pavers is affected by:


1.Curing in humidity. (Humidity differs from day to day in our region and it may affect the curing process of the product).


2.Aggregate – Materials mined such as the sand and stone received from the quarry. (These differ slightly from day to day and are sent to us in different layers – we have no control over the color of the sand and stone aggregate. This may cause minimal color variation between batches).


3.External factors such as hot and cold weather may also play a part in color variation but, the influence on your product should not be visible once laid, especially if your contractor has pulled product from various pallets during the installation process, as suggested in our installation guides.

Unleash your creativity with Mobicast! Are you dreaming of a picture-perfect patio or a stunning pool deck? Perhaps a vibrant driveway or a functional firepit area is on your mind? Whatever your outdoor vision may be, Mobicast has everything you need to bring it to life.

With a vast selection of pavers, retaining walls, and landscaping products at your disposal, our knowledgeable staff is here to answer all your questions. In fact, what questions do you have about choosing the perfect materials for your project? We can guide you through every step of the selection process, ensuring you find the ideal solution for both your needs and style.

Feeling ambitious about a DIY project? No worries! Our Let’s Talk blog offers a treasure trove of helpful articles and installation guides. If, however, you still have questions after exploring our online resources, don’t hesitate to reach out to our friendly team. We’re here to help you transform your outdoor space into something truly extraordinary! Questions are answered here, and our team is eager to assist you in making your dream a reality.